A comprehensive inbound and outbound
local currency solution
We provide a comprehensive online payment service
with both fund-in and fund-out options through major credit cards,
Asian debit cards and local e-wallet payment mechanisms. We have
established a network of payment providers enabling clients to select
from a range of suppliers. Local currencies are provided in HK Dollars
and RMB with full reporting, risk management, back-office services,
and full customer support. Our proprietary fund-out solution enables
fast payouts as part of a high-level customer service offering.
The latest encryption, server authentication
and firewall technology are utilized to safeguard financial information.
Sophisticated risk management processes are deployed
to minimize the risk of fraud and charge backs.
Acquiring customers costs money. It is important
this investment is realized through customer retention and loyalty
through quality customer service.
We recognize that profits from customer relationships
are the key to long-term business sustainability. Our local 24/7
call centers are staffed by professional customer service representatives.
As specialists in gambling field, they are fully trained, knowledgeable
and have experience with the Chinese speaking gambling customer.
Our professional approach enables us to provide customer service
of the highest quality that is specific to Chinese speaking markets.